Dishonesty is Dell-eterious

Dell has been courting my business pretty heavily for the past few months. Every week a new piece of direct mail from Dell arrives. Every week I'm visiting websites that have Dell adverts and pop-ups. I quite like the Dell brand and I've owned Dell computers in the past and I've even recommended Dell to others who have asked for advice.

But I'm not buying any Dell computers because their delivery costs are both unreasonable and dishonest. Catalog stores can deliver a set of wardrobes for £4.95 - does Dell really expect me to believe that while it is a cost-cutter par excellence, it can't organize delivery of a laptop for less than about £60 (over $100). It's dishonest.

Update: Looks like I'm not the only one bothered by this.

Posted by Alexander at March 23, 2005 11:59 AM

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